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Zones

Browse all discovered DNS zones across your connected providers — view record counts, sync status, email security posture (SPF, DKIM, DMARC), and trigger re-discovery.

Open Zones

A Zone represents a DNS zone (e.g. example.com) discovered from a connected provider. Zones are the organisational unit that groups records together and the scope for email security checks.

When a provider syncs, DNS Watchdog discovers all zones under that account. Each zone tracks its record count, issue count, sync status, and email security posture (SPF, DKIM, DMARC).

The Zones page showing discovered DNS zones with domain names, record counts, and provider source

Key fields

FieldDescription
NameThe zone's domain name (e.g. example.com)
ProviderThe provider this zone was discovered from
StatusSync status: active, pending, error, or syncing
Record CountTotal number of DNS records in this zone
Issue CountNumber of open security issues across all records in the zone
Missing SPFFlag indicating the zone has MX records but no SPF record
MultilockedCSC-specific flag — zone changes require a phone call to CSC to unlock
Last SyncTimestamp of the most recent record sync
Error MessageDetails when the sync fails

The filter bar narrows the table by provider, status, lock state and brand. Every filter also applies to the export.

Email security posture

DNS Watchdog checks each zone with MX records for the presence of email authentication records:

  • SPF — Sender Policy Framework, defines which servers can send email for the domain
  • DKIM — DomainKeys Identified Mail, allows recipients to verify message integrity
  • DMARC — Domain-based Message Authentication, Reporting and Conformance, enforces email authentication policy

Zones missing any of these records will have issues raised automatically.

Associated issues

IssueSeverityDescription
Missing SPF RecordMediumZone has MX records but no SPF record — any server can send email on behalf of this domain
Missing DKIM RecordLowZone has MX records but no DKIM record — recipients cannot verify message integrity
Missing DMARC RecordMediumZone has MX records but no DMARC record — no email authentication policy enforcement

Exporting

Use the Export menu next to the filters to take the zone list out of DNS Watchdog:

OptionContents
Copy zone namesOne zone name per line, copied to your clipboard — handy for pasting into a ticket, a script or another tool
Download CSVEvery field of every zone — name, status, provider, brand, domain type, cleanup recommendation and reason, record and issue counts, lock and SPF state, last sync, error, Jira ticket, timestamps and identifiers — one row per zone
Download ExcelA workbook with the same table on one sheet and an Export Info sheet recording when the export was generated, the filters and sort applied and the row count

The export respects your current search, filters and sort order and covers every matching zone, not just the rows on the current page. The file is built server-side in a single request, so a large estate downloads in one go without paging through the table.

Actions

  • Sync Records — trigger a manual re-sync of all records in the zone
  • Delete Zone — remove the zone from DNS Watchdog (does not affect the DNS provider)
  • Create Jira ticket — raise a ticket about the whole zone from the Jira column or the zone page header; shown only when a Jira connection is configured

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