Billing

Open Billing

Every DNS Watchdog feature is available to every organisation — there are no plans or feature tiers. Billing is arranged with us directly, and the Settings → Billing page shows the subscription on file, its status, and your invoice history.

Subscription

When a subscription is on file, the page displays:

• Status — active, trialing, past due, or cancelled
• Billing period — current billing cycle dates
• Next billing date — when your next invoice will be generated

If your organisation has no subscription on file, the page says so. Every feature still works — contact us to arrange billing.

Managing your subscription

Click Manage Billing to open the billing portal where you can:

• Update your payment method
• View and download invoices
• Cancel your subscription

Invoices

All past invoices are listed on the Billing page with:

• Invoice date
• Amount charged
• Payment status (paid, open, draft)
• Link to view the full invoice

Domain limits

Some subscriptions carry an agreed cap on the number of domains monitored. Connecting a DNS provider with more domains than that cap does not block the sync:

1. Every domain is discovered and stays visible in your inventory.
2. Domains up to the cap are monitored — scanned, graded, and raising issues. Domains that were already monitored keep their slots; newly discovered domains fill any remaining capacity.
3. Domains beyond the cap are marked over limit: they are inventoried but not scanned or graded.
4. To monitor the parked domains, contact us to raise the cap (or remove domains you no longer need) and re-sync your providers — capacity is re-evaluated on every sync.

Admin access required

Billing management requires the Admin role within your organisation. Users with the Member or Read-only role cannot manage billing or change the subscription. See Organisation for details on roles.